All Systems Operational

Updated a few seconds ago

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Back Office




Operational

Customer Applications




Operational

Terminal




Operational

API




Operational

Integrations




Operational

Support




Operational

0

Upcoming Maintenances

7

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

AWS EC2

Heroku

Mandrill

Status.io

Stripe

Zendesk

Locations

History (Last 7 days)

App Down for AU , UK, and SG RegionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Back Office, Customer Applications, Terminal, API, Integrations, Support


Locations

Australia / New Zealand, Singapore



October 9, 2026 07:35 UTC
IDENTIFIED

We are currently having technical difficulties resulting to AU region being down. Our Engineers are looking into this matter and resolving this incident.

October 9, 2026 08:12 UTC
MONITORING

We are currently up and AU server should be working as expected. Our Engineers have identified the issue and we are currently monitoring this incident to provide a smooth operation.

October 9, 2026 08:42 UTC
IDENTIFIED

We are currently experiencing technical difficulties on SG region and will be unable to access the app as of the moment. Our engineers identified the issue and is working to resolve this incident.

October 9, 2026 09:29 UTC
MONITORING

The issue affecting access to the app in the AU and SG region has been identified, and our engineers have implemented a fix. We are currently monitoring the system to ensure services are recovering as expected and remain stable.

October 9, 2026 18:04 UTC
RESOLVED

The issue affecting app access in the AU and SG regions has been resolved, and services have been restored.
App Down for AU RegionOperational

Incident Status

Operational


Components

Back Office, Customer Applications, Terminal, API, Integrations, Support


Locations

Australia / New Zealand



October 8, 2026 04:59 UTC
INVESTIGATING

We are currently experiencing server down for AU region. Our engineers are aware of the issue and are actively investigating. Further updates will be provided every 15 minutes.

October 8, 2026 05:03 UTC
MONITORING

We are glad to inform you that AU server is back. Our Engineers resolved the incident, we will continue to monitor to ensure a smooth operation.

October 8, 2026 06:12 UTC
RESOLVED

We can confirm that no issues were found upon monitoring. Thank you for your patience and understanding.