All Systems Operational

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Back Office




Operational

Customer Applications




Operational

Terminal




Operational

API




Operational

Integrations




Operational

Support




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

3

Maintenances Last 30 Days

External Services

AWS EC2

Heroku

Mandrill

Status.io

Stripe

Zendesk

Locations

Scheduled Maintenance

Scheduled Maintenance - Maintenance UpgradePlanned Maintenance

Schedule

August 26, 2026 05:30 - 07:00 UTC

Components

Back Office, Customer Applications, Terminal, API, Integrations, Support

Locations

Australia / New Zealand, United Kingdom, Singapore, United States

Description

Wednesday (August 26)– Maintenance Upgrade Time: 3:30 PM AEST Region: All regions A maintenance upgrade is scheduled for 3:30 PM Wednesday (AU time). This maintenance may impact services across all regions. During these maintenance windows, users may experience temporary service interruptions or degraded performance. We appreciate your patience and understanding while we complete these scheduled upgrades. We will provide further updates if there are any changes to the maintenance schedule or expected impact.

History (Last 7 days)

Checkmate Global OutageService Disruption

Incident Status

Service Disruption


Components

Integrations


Locations

United States



August 27, 2026 19:03 UTC
IDENTIFIED

We are currently experiencing a global outage with Checkmate, which is affecting online ordering and third-party orders. Our teams have been notified, and Checkmate is actively investigating the issue. During this time, stores may experience issues receiving or processing online and third-party orders. Please monitor your orders closely and contact Support if you need any assistance. We will provide another update once we receive further information from Checkmate.

August 27, 2026 20:06 UTC
RESOLVED

The global Checkmate outage affecting online ordering and third-party orders has been resolved. Online and third-party ordering should now be operating normally. Thank you for your patience while the issue was being investigated and resolved.
App is currently down -AUPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Back Office, Customer Applications, Integrations


Locations

Australia / New Zealand



August 24, 2026 20:46 UTC
IDENTIFIED

The app is currently experiencing an outage affecting the AU region only. Our Engineering team is aware of the issue and is actively working on a fix. We’ll provide another update as soon as we have further information. We apologize for the inconvenience

August 24, 2026 21:42 UTC
RESOLVED

Ordering is now back up and running. Customers can access the app and web ordering and place orders as normal. Thank you for your patience and understanding while we worked to resolve the issue.